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You can return or exchange any item purchased form us that is unused, unworn and unwashed within 60 days of being received. No pet hair, drool marks or paw prints please! For our Australian customers there is at no charge. Yep, that's right - we'll cover both the return shipping costs to get the gear back to us, as well as the cost of shipping any exchange items to you. That's how keen we are to make sure you become our Furriend for life! ❤️
To start a return, just log in to your account and find the order that contains the item you wish to return.